Developing a Competitive Enablement Program: Strategies and Tactics for Gaining a Competitive Advantage

January 9, 2023

In today's fast-paced business environment, companies are constantly facing new challenges and opportunities that can impact their operations and market position.

What is sales enablement

To succeed in this environment, it is important for companies to be proactive in tracking and responding to changes in the market, as well as to the activities of their competitors. This is where competitive enablement programs can be particularly useful.

Sales enablement is a strategy that aims to improve the efficiency and effectiveness of a company's sales team by providing them with the tools, information, and content they need to sell more effectively. This can include things like sales training, sales collateral, and sales technology.

Competitive enablement, on the other hand, is focused on helping a company's sales team to be more competitive in the market. This can involve providing salespeople with information about competitors, training on how to position the company's products or services against those of competitors, and developing strategies to differentiate the company in the market.

A competitive enablement program is a set of strategies and tactics that a company uses to gain a competitive advantage over its rivals. It typically includes tools and resources that help companies monitor and respond to their competitors' activities, such as tracking their marketing and sales efforts, monitoring their product and pricing strategies, and adjusting their own strategies accordingly. By staying up-to-date with their competitors' actions and responding with countermeasures, companies can protect their market position and stay ahead of the competition.

Competitive enablement or sales enablement program? 

There are a number of market conditions that can merit the need for a competitive enablement program over a sales enablement program. Some examples include:

- Intense product and price competition: In highly competitive markets, companies may need to be particularly proactive in tracking and responding to their rivals' activities in order to protect their market position. A competitive enablement program can help companies stay ahead of the competition by providing them with the tools and resources they need to monitor and respond to their competitors' actions.

- Rapid changes in the market: In markets that are experiencing rapid changes, such as the emergence of new technologies or shifts in customer needs and preferences, companies may need to be particularly agile in order to stay ahead of the competition. A competitive enablement program can help companies stay up-to-date with the latest developments and adjust their strategies accordingly.

- Increasing pressure to innovate: In markets where innovation is key to success, companies may need to be particularly proactive in tracking and responding to their competitors' innovations. A competitive enablement program can help companies stay ahead of the competition by providing them with the tools and resources they need to track and respond to their rivals' innovations.

- Changes in regulatory or legal environments: In markets where regulatory or legal changes can significantly impact a company's operations, it can be important to be proactive in tracking and responding to these changes. A competitive enablement program can help companies stay up-to-date with the latest developments and adjust their strategies accordingly.

Price competition

Price competition refers to the process of competing with other organizations based on price. In a price competitive market, organizations may try to win business by offering lower prices than their competitors.

Price competition can be an important aspect of competitive enablement, as it is often a key factor that customers consider when making purchasing decisions. By understanding the pricing strategies of its competitors and ensuring that its own prices are competitive, an organization can improve its chances of winning business and increasing its market share.

However, price competition is just one aspect of competitive enablement, and it is not always the most effective way to win customers. In some cases, product differentiation can be a more effective way to create value for customers. Product differentiation refers to the process of making a product or service unique and distinct from those offered by competitors. By differentiating its products or services, an organization can create value for customers by offering something that is not available from its competitors.

For example, if an organization is able to offer a unique feature or benefit that its competitors do not, it can create value for customers and differentiate itself from the competition. This can be an important way to win customers, even if the organization's prices are not the lowest in the market.

Product differentiation

Product differentiation is particularly important and challenging in highly-complex technical markets. In these markets, customers may be looking for products or services that are highly specialized and tailored to their specific needs. In order to differentiate themselves from their competitors, organizations must be able to offer unique and innovative products or services that meet these needs.

One of the main challenges of product differentiation in highly-complex technical markets is the need to have a deep understanding of the technical aspects of the product or service. This requires a high level of expertise and specialized knowledge.

In order to effectively differentiate their products or services in highly-complex technical markets, organizations must focus on providing a high level of technical expertise and support to their sales teams. This can include training on the technical features and benefits of the product, as well as providing resources such as technical documents and materials.

By providing strong support for their sales teams and helping them to understand the technical aspects of the product or service, organizations can improve their competitive position and win more business in highly-complex technical markets. This is an important aspect of competitive enablement.

Depending on market position, a competitive enablement program will have a different impact on your organization.  

In the table below, we summarize the benefits, impact to your organization and strategies for implementation of a competitive enablement program.

competitive enablement program

Overall, it is important for companies to carefully consider their market conditions and the strategies and tactics that will be most effective in helping them succeed. A competitive enablement program can be an important part of a company's overall business strategy in certain market conditions, but it is not a one-size-fits-all solution. By carefully evaluating their market conditions and considering the benefits and limitations of both competitive enablement and sales enablement programs, companies can develop an effective strategy that helps them stay ahead of the competition and succeed in today's fast-paced business environment.

You might also like: 

Competitive Enablement a Complete Guide

Porter's Competitive Strategies Explained

What is competitive enablement (Klue) 

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